An established, creative organisation are currently looking for a Front of House Receptionist & Office Coordinator to join them in an exciting position, based in their stunning Birmingham city centre office! This is an incredibly varied, all-round position, supporting the wider team with front-of-house and administration duties, where you will be responsible for providing a consistently excellent level of service to the business and their clientele! You will also have the opportunity to develop your broader administrative skill-set, and the amazing chance to progress within the company long-term.
Some of your daily responsibilities will include, but are not limited to:
• Acting as the first point for the employees, meeting and greeting visitors and guests, and announcing their arrival
• Taking any initial telephone and email enquiries, and forwarding them on to the relevant individuals
• Arranging for catering and refreshments, booking meeting rooms, taxis, couriers and handling any incoming/outgoing post
• Handling any facilities enquiries, reporting any issues and liaising with external suppliers and contractors
• Setting up meeting rooms with desks and equipment for various meetings and conferences etc.
• Processing any necessary paperwork and documentation, updating internal CRM systems, and undertaking any additional administrative duties required to support the wider team
The successful candidate will be acting as the first point of contact for the business, so a friendly, welcoming, and professional manner is desired. You must have extremely strong communication skills, be confident liaising with clients and stakeholders, and ensure all enquiries are escalated to the right individual or responded to in a timely manner. It is vital for this business to have someone on board who will always aim to represent the company in a positive light and is willing to support an already incredibly successful organisation, as they grow and develop even further within their industry!
This is a full-time, permanent position paying up to £27k annually depending on experience. Previous experience in a role with similar responsibilities is desired.
If you believe this could be the right opportunity for you, please apply online. You can contact Sharan on 0121_633_4443 to find out more about our registration process! If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as an employment agency.