Service Manager (ID:10843)

Intitulé de poste
Project Management Jobs
Type de contrat
£ 25,000 - 35,000
Date de création
Date d’expiration
Secteur d’activité
A finance company located in Birmingham City centre is looking to add a service manger to their busy office and rapidly expanding business. This team will be managing their operational clients throughout the UK, this team insures that there maximum service and performance is achieved. This role requires someone who is target driven and has the ability to work autonomously in a high pressure environment. This team is also very client focused and therefore someone with good communication skills and thrives in a team setting is ideal.
Some key responsibilities:
• Managing all elements of client relationships, from documenting and executing stakeholder and client account management plans to insuring client satisfaction and escalating any queries or concerns.
• Delivering internal revenue in line with annual budgets.
• Drive continuous improvement through identifying areas for improvement using reporting and internal experts.
• Acts as the voice of the client during internal meetings.
Some key skills needed:
• At least 3 years’ experience in a client facing role in either service management or project management.
• Strong finance background.
• Experience with the Microsoft office package.
If you think this is the role for you, please apply online with your most up to date CV or call Courtney @ Katie Bard on 0121_633_4443 to find out more information. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018 and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.