A technology business based near Coventry is seeking a charismatic Client Services Executive to provide first-class customer support across a range of areas on an initial Temp to 12 months FTC basis (hybrid working). You will be involved in strategic office support alongside proactive problem solving in relation to client cases and queries. If you enjoy investigating, speaking to people from all backgrounds and getting stuck into IT projects this may be the role for you!

This varied position will primarily involve:

Responding to customer queries via phone and email, resolving any problems.

Reporting on customer resolutions and updating the systems.

Building relationships with colleagues, customers and suppliers.

Handling accounts and processing payments.

Tracking orders and product progression.

Following compliance regulations and guidelines.

Ad hoc office administration and support on various projects.

With impressive, modern offices and lovely surroundings, this is a fantastic opportunity to join a commercial and fast-paced business with excellent values and autonomy. The successful Client Services Executive will have previous customer service experience (ideally telephone-based) with good administration and IT skills.

Due to the location of the offices, access to your own vehicle will be necessary.

To apply, please submit your CV today or call Matt @ Katie Bard on 0121_633_4443 to find out more information. If you are already registered with Katie Bard, please contact your consultant directly.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.