An exciting, rapidly expanding business based in Birmingham City Centre are seeking a go-getter with a client focused, adaptable, can-do attitude for a Customer Onboarding Specialist role, on a full time permanent basis. Somebody who has a passion for client satisfaction, building relationships and an ability to communicate with individuals at all seniority levels would be ideal for this position. A successful candidate will enjoy a range of benefits, including a salary of 25k, private medical insurance, 2 volunteering days a year, discounted gym memberships and company matched charity giving. If you’re looking for a role where you can continue to grow and develop, then this may be the opportunity for you!
You will enjoy a varied range of tasks, you will play a key part in ensuring customer satisfaction and success. Your duties could include but are not limited to;
- Running onboarding sessions for new customers
- Working towards clear targets
- Analysing client needs
- Maintaining a feedback loop with clients and utilizing this feedback
- Providing support to customer queries
- Preparing reports on client engagement
A passion for technology is desirable but not essential, however being an individual who has a proven track record of building and maintaining relationships, as well as a positive, determined attitude is a must. The ideal candidate will be educated to degree level or equivalent, and have prior admin experience. If this sounds like you, please apply online today!
If you have any queries about the role contact Amie on 0121_633_4443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.